Get in touch with us

Although support is provided only if requested from WiseLoop codecanyon.net profile page (http://codecanyon.net/user/WiseLoop), you may use the following form to ask any question regarding our software products.
Check Support Policy section below for more information.

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Support Policy

Before buying from wiseloop.com you should know that:

  • support is provided only if requested from WiseLoop codecanyon.net profile page: http://codecanyon.net/user/WiseLoop - this is the only way we can check that you own a valid license;
  • if you need to know more about the product you want to buy, you can use also our contact form: http://wiseloop.com/contact;
  • support is limited to software products you bought from WiseLoop, therefore we will not respond to requests regarding third party products;
  • we do offer support regarding the integration of our products into your projects, but we will not teach you programming;
  • we will answer to each and every request, but we cannot guarantee a certain response time; it might take less or longer depending on our working load;
  • please bear in mind that our intention is to offer good quality software products, therefore we appreciate both positive and negative feedbacks providing that they are constructive;
  • we reserve the right to ignore, ban or report to Envato any kind of feedback that is rude, abusive, mean, offensive or hysterical;
  • we reserve the right to deny support for rude, abusive, mean, offensive or hysterical requests;
  • we cannot give refunds or discounts; please contact Envato directly for this;