Although support is provided only if requested from WiseLoop codecanyon.net profile page http://codecanyon.net/user/WiseLoop, you may use the following form to ask any question regarding our software products.
Before buying from wiseloop.com you should know that:
- support is provided only if requested from WiseLoop codecanyon.net profile page: http://codecanyon.net/user/WiseLoop - this is the only way we can check that you own a valid license;
- if you need to know more about the product you want to buy, you can use also our contact form;
- support is limited to software products bought from WiseLoop only, therefore we will not respond to requests regarding third party products;
- we do offer support regarding the integration of our products into your projects, but we will not do your work and we will not teach you programming;
- support can be denied if the products are not used for what they were designed for;
- support can be denied if the products requirements/prerequisites are not fulfilled or the products are not used according to the specifications;
- support is denied for non-english speakers;
- we will answer to each and every request, but we cannot guarantee a certain response time; it might take less or longer depending on our working load;
- we reserve the right to deny support for rude, abusive, mean, offensive or hysterical requests;
- we reserve the right to ignore, ban or report to Envato any kind of feedback that is rude, abusive, mean, offensive or hysterical;
- we cannot give refunds or discounts; please contact Envato directly for this;
Please bear in mind that our intention is to offer good quality software products, therefore we appreciate both positive and negative feedback as long as it is constructive.